Key Takeaway: ICICI Bank offers a completely paperless cash deposit facility through its iMobile app and CDM (Cash Deposit Machine) network. You can deposit cash without a deposit slip, without a debit card, and without visiting a teller. This guide walks through every step of the process with screenshots.
Table of Contents
Introduction
ICICI Bank was one of the first major Indian private sector banks to introduce a fully paperless cash deposit system. Instead of filling out a physical deposit slip, queuing at the teller counter, and waiting for manual processing, you can complete the entire transaction digitally through the iMobile banking app and the bank’s Cash Deposit Machine (CDM) network.
This system is faster, more secure, and eliminates the paperwork hassle entirely. Here is exactly how it works.
Method 1: Using iMobile App (Recommended)
Step 1: Open iMobile App
Launch the ICICI iMobile banking app on your smartphone. Log in using your PIN, fingerprint, or face unlock.
Step 2: Navigate to Services
Tap the “Services” option located at the bottom right corner of the home screen. This opens the services menu where you will find all banking service options.
Step 3: Select Cardless Cash Deposit
Scroll through the services list and select “Cardless Cash Deposit” or “Paperless Deposit.” The app will generate a QR code valid for a limited time — usually 10-15 minutes. This QR code contains your account details encrypted and is unique to this transaction.
Step 4: Visit an ICICI CDM
Go to any ICICI Bank Cash Deposit Machine. Look for machines that display the “Cardless Cash Deposit” or “Paperless Deposit” logo — most ICICI CDMs support this now. DO NOT insert your debit card.
Step 5: Scan QR Code
On the CDM screen, select “Cardless Cash Deposit” and scan the QR code displayed on your phone screen. The machine will read your account details automatically.
Step 6: Insert Cash
The CDM will open the cash tray. Insert your notes (the machine accepts denominations starting from Rs. 100). The machine counts the notes and displays the total amount on screen for confirmation. Note that most ICICI CDMs can handle up to 200 notes per transaction.
Step 7: Confirm and Collect Receipt
Verify the amount on screen and confirm. The transaction completes instantly — the amount is credited to your account in real time. Collect the printed receipt for your records. The app also sends a confirmation notification.
Method 2: Using Debit Card at CDM
If you prefer not to use the mobile app, you can also deposit cash by inserting your ICICI debit card into the CDM. The process is similar but requires your card PIN at the machine instead of the QR code. This method is useful if you do not have smartphone access or are depositing for someone else.
Important Tips
- Maximum cash per transaction is typically Rs. 1-2 lakh, though this varies by machine location
- Damaged or heavily soiled notes may be rejected by the machine
- The QR code expires after 10-15 minutes — generate a new one if it expires
- Deposits are credited instantly during banking hours; after-hours deposits may reflect the next business day
- You do not need to carry a deposit slip or pen — the whole process is fully digital
Frequently Asked Questions
Is there any fee for paperless cash deposit at ICICI Bank?
No. Cash deposits at ICICI CDMs are free for savings account customers up to certain limits. Check your account variant for specific free transaction limits.
Can I deposit cash to someone else’s ICICI account using this method?
The QR code method links to your own account. To deposit to another account, use the debit card method or visit the teller with the account details.
What denominations does the ICICI CDM accept?
ICICI CDMs typically accept Rs. 100, Rs. 200, Rs. 500, and Rs. 2000 notes. Coins are not accepted at CDMs — use the teller counter for coin deposits.
What happens if the machine counts the cash incorrectly?
ICICI CDMs have calibrated note counters with redundant verification. If you believe a counting error occurred, contact ICICI customer service immediately with the transaction receipt and reference number. The bank will reconcile the CDM cassette count against the transaction log.
Related Reading
External Resources
Sources: ICICI Bank Official Website, iMobile App Documentation, Field Experience
